Frequently Asked Questions

Optimize your profile by highlighting your specializations, successful track record, and unique strengths. Our algorithm matches you with buyers whose needs align with your expertise.

Enable red flag alerts to get immediate notifications when high-intent buyers enter your target market. Premium users receive priority placement in matching algorithms.

Complete your profile verification, add client testimonials, and maintain high response rates to boost your match quality score.

Pro tip: Realtors with complete profiles get 3x more qualified matches than those with basic information.

Our leads are psychologically profiled and pre-qualified through comprehensive lifestyle assessments, not just basic contact forms. This results in 30-50% higher conversion rates than generic lead sources.

Buyers on our platform are serious about purchasing - they've invested time in detailed psychological profiling and preference mapping, indicating genuine intent to buy.

You receive complete buyer profiles including lifestyle preferences, timeline, budget verification, and compatibility scores - giving you everything needed for successful first conversations.

Unlike cold leads from other sources, these buyers are already expecting and wanting to connect with matched realtors.

Complete These Key Sections:

• • Specialization areas (neighborhoods, property types, price ranges)
• • Professional certifications and years of experience
• • Client success stories and testimonials
• • Preferred communication methods and response times
• • Languages spoken and cultural expertise

Add professional photos and keep your availability calendar updated. The algorithm favors realtors with complete, current profiles.

Regular profile updates and quick response to matches boost your visibility score significantly.

Red flag alerts notify you immediately when high-intent buyers matching your criteria enter the platform. These are typically buyers with:

• • Pre-approved financing in your market range
• • Urgent timelines (need to buy within 30-90 days)
• • Specific requirements matching your specializations
• • Relocating to your area with confirmed job offers

Pro and Enterprise users get priority red flag alerts via SMS, email, and push notifications. Basic users receive alerts within 24 hours.

These alerts have helped our top realtors secure listings within hours of buyers joining the platform.

Yes! Enterprise plans include API integrations with popular CRM systems including Salesforce, HubSpot, Chime, Follow Up Boss, and more.

Lead information, buyer profiles, and interaction history sync automatically to your existing workflow. You can also export data manually from your dashboard at any time.

Pro users get calendar integrations with Google Calendar, Outlook, and Calendly to streamline appointment scheduling with matched buyers.

Contact our support team to set up custom integrations with specialized real estate software not on our standard list.

Track Your Success:

• • Match-to-meeting conversion rates
• • Lead quality scores and feedback
• • Response time analytics
• • Closed deal attribution
• • ROI calculations and commission tracking

Pro users get advanced analytics including buyer journey mapping and conversion funnel analysis. Enterprise users receive team dashboards and bulk reporting features.

Use these insights to optimize your profile, improve response strategies, and demonstrate ROI to your brokerage.

For Buyers:

1. You receive a match notification with realtor profile and compatibility score
2. Review the realtor's specializations, experience, and client reviews
3. If interested, click "Connect" to exchange contact information
4. Calendar invite is automatically sent for an introductory call
5. Your dashboard tracks all interactions and scheduled activities

For Realtors:

1. Receive buyer profile with psychological summary and preferences
2. Review compatibility score and ideal property criteria
3. Reach out within 24 hours for best response rates
4. Use provided conversation starters based on buyer's personality
5. Track engagement through your analytics dashboard

Your dashboard serves as mission control for your home buying or selling journey:

Buyers See:

• • Active matches with compatibility scores
• • Property recommendations from matched realtors
• • Scheduled showings and appointments
• • Communication history with each realtor
• • Progress tracking toward purchase goals

Realtors See:

• • Lead pipeline with qualification status
• • Buyer engagement metrics and interest levels
• • Properties shown and buyer feedback
• • Follow-up reminders and task management
• • Performance analytics and conversion tracking

No problem! This is completely normal and expected. Our system learns from each interaction to improve future matches.

What to do:

1. Rate your experience and provide specific feedback
2. Update any preferences that may have changed
3. The algorithm immediately adjusts your matching criteria
4. New matches typically appear within 24-48 hours
5. Each successive match becomes more refined and compatible

Premium users can request expedited re-matching if the first connection doesn't meet expectations within the first week.

Remember: Finding the right professional relationship is important - we'd rather you find the perfect fit than settle for "good enough."

Timeline varies based on market conditions and individual circumstances, but here are typical ranges:

Phase Breakdown:

• • Initial matching and realtor connection: 1-7 days
• • Pre-approval and goal setting: 1-2 weeks
• • Active property search and showings: 2-8 weeks
• • Offer negotiation and acceptance: 1-4 weeks
• • Escrow and closing process: 3-6 weeks

Total Timeline: 2-4 months on average, though some buyers find their perfect home in 30 days while others take 6-12 months for specialized requirements.

Our psychological matching typically reduces search time by 30-40% because you're seeing properties more aligned with your true preferences from the start.

While your matched realtor handles the direct negotiations and closing coordination, we provide additional support throughout the process:

Our Support Includes:

• • Progress tracking and milestone reminders
• • Communication facilitation if issues arise
• • Market data and comparable property analysis
• • Psychological guidance for decision-making stress
• • Post-closing satisfaction surveys and follow-up

If communication breaks down between buyer and realtor, we can mediate or facilitate new connections to keep your purchase on track.

Premium users get dedicated support specialists who check in proactively during critical phases like inspection periods and final walk-throughs.