Privacy Policy

Protecting Your Personal Journey at Divaddz LifeMatch Realty

Where Your Lifestyle Meets Your Perfect Home – We understand the importance of your personal data and are committed to transparency in how we collect, use, and protect your information.

Last Updated: January 21, 2025

Our Commitment to Your Privacy

At Divaddz LifeMatch Realty, we revolutionize how people find homes by understanding their personalities, lifestyles, and deepest preferences. This requires trust, and trust starts with transparency.

Data Security

Bank-level encryption and security protocols protect your sensitive psychological and personal data.

No Data Selling

Your psychological test results and personal information are never sold to third parties. Period.

Your Control

You maintain complete control over your data with easy access, modification, and deletion rights.

What This Privacy Policy Covers

This Privacy Policy explains how Divaddz LifeMatch Realty ("we," "us," or "our") collects, uses, shares, and protects your personal information when you use our website, mobile applications, and services (collectively, the "Platform").

Because our service relies on understanding your lifestyle, preferences, and psychological profile to create meaningful matches between home buyers and real estate professionals, we collect and process various types of personal data. We want you to understand exactly what information we collect, why we need it, and how we protect it.

Important Note

By using our Platform, you agree to the collection and use of information in accordance with this Privacy Policy. If you disagree with our policies and practices, please do not use our Platform. We may change this policy from time to time, and your continued use after we post changes constitutes acceptance of those changes.

What Information We Collect

To create meaningful matches between your lifestyle and perfect home, we collect several types of information. Here's exactly what we gather and why.

Personal Identification Information

Basic information needed to create your account and facilitate connections:

  • Full name and preferred name
  • Email address (primary communication)
  • Phone number (for realtor connections)
  • Location preferences and current residence area
  • Profile photo (optional)

Psychological Profile & Quiz Responses

The core of our matching algorithm - your lifestyle and personality insights:

  • Lifestyle preference responses (social vs. quiet, urban vs. suburban)
  • Work-life balance priorities and daily routine patterns
  • Environmental preferences (natural light, space, noise levels)
  • Communication style and decision-making preferences
  • Long-term goals and life stage indicators

Your psychological test results are never sold to third parties and are only used for matching purposes within our platform.

Financial & Housing Preferences

Information needed to match you with appropriate properties and qualified realtors:

  • Budget range and financing pre-approval status
  • Timeline for home purchase or sale
  • Property type preferences (single family, condo, etc.)
  • Must-have features and deal-breaker lists
  • Geographic boundaries and commute requirements

Platform Usage & Technical Data

Technical information that helps us improve your experience and platform security:

Usage Analytics:

  • Pages visited and time spent
  • Search queries and filters used
  • Match interactions and feedback

Technical Information:

  • IP address and general location
  • Device type and browser information
  • Login times and security events

How We Use & Share Your Information

Your data powers our matching algorithm and facilitates connections. Here's exactly how we use your information and who we share it with.

Primary Uses of Your Information

Matching & Recommendations

  • Create compatibility scores with realtors
  • Recommend properties aligned with your lifestyle
  • Improve matching accuracy over time

Communication & Support

  • Facilitate introductions between matched parties
  • Send personalized match notifications
  • Provide customer support and assistance

Information Shared with Matched Realtors

When we match you with a realtor, we share specific information to facilitate a successful connection. You control what gets shared through your consent settings.

Always Shared

  • • Psychological compatibility summary
  • • General lifestyle preferences
  • • Budget range and timeline
  • • Property type preferences
  • • Communication style indicators

Shared Only with Your Consent

  • • Direct contact information
  • • Specific financial details
  • • Personal background information
  • • Detailed psychological profile data
  • • Previous realtor interaction history

Important Note on Consent

You can modify your sharing preferences at any time through your privacy settings. Realtors only receive anonymized compatibility insights until you explicitly choose to connect and share contact information.

Third-Party Service Providers

We work with carefully vetted service providers to deliver our platform. These partners have limited access to specific data types and are bound by strict confidentiality agreements.

Cloud Infrastructure & Security

AWS and security providers access encrypted technical data only - never personal or psychological information.

Analytics & Improvement

Analytics providers receive anonymized usage data to help us improve platform performance and user experience.

Payment Processing

Payment processors handle financial transactions securely but never access your psychological or personal profile data.

What We Never Do With Your Data

Sell psychological profiles to advertisers
Share data with insurance companies
Use data for employment screening
Provide data to government agencies (except legal requirements)
Share full profiles without explicit consent
Retain data after account deletion

Security Measures & Protection

Your sensitive data is protected by enterprise-grade security protocols and industry best practices.

Encryption

256-bit SSL encryption for all data transmission and AES encryption for data storage

Two-Factor Auth

Optional 2FA protection for your account with SMS or authenticator app verification

Monitoring

24/7 security monitoring with immediate breach detection and response protocols

Your Privacy Rights

You have complete control over your personal data. Here are your rights under GDPR, CCPA, and our platform policies.

Access Your Data

View and download all personal information we have about you, including psychological profile summaries.

Correct Information

Update or correct any inaccurate personal data, retake assessment portions, or modify preferences.

Restrict Processing

Limit how we use your data while keeping your account active - useful during disputes or updates.

Delete Your Data

Permanently delete your account and all associated data within 30 days of request.

Data Portability

Export your data in machine-readable format to transfer to another service if desired.

Opt-Out Rights

Withdraw consent for data processing, marketing communications, or specific data sharing at any time.

Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience, remember preferences, and analyze platform usage. You can control cookie settings through your browser or our preference center.

Essential Cookies

Required for platform functionality - cannot be disabled

Analytics Cookies

Help us understand usage patterns - can be opted out

Preference Cookies

Remember your settings and choices - recommended

Policy Updates & Changes

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Here's how we handle updates:

30-day advance notice for major changes via email
Clear highlighting of what changed in updated versions
Option to opt-out or delete account if you disagree with changes
Archived versions available for reference

Questions About Your Privacy?

Our dedicated privacy team is here to help with any questions, concerns, or requests regarding your personal data and privacy rights.

Email Support

privacy@divaddz.com

Phone Support

(555) 123-PRIVACY

Response Time

Within 24 hours

Data Protection Officer

For formal privacy complaints or complex data protection issues, contact our Data Protection Officer:

dpo@divaddz.com | (555) 123-4567 ext. 101