Terms of Service

Your Agreement with Divaddz LifeMatch Realty

Fair, transparent terms that protect both you and our platform while enabling the best possible matching experience between lifestyle preferences and dream homes.

Key Points Summary

Your Responsibilities

Provide accurate information, use the platform respectfully, respect privacy of matches

Our Service Promise

Advanced matching algorithm, secure data handling, professional realtor network

Fair Usage

Clear payment terms, account termination policies, intellectual property protection

Important: By using our platform, you agree to these terms. Last updated: January 21, 2025

View Privacy Policy Questions? Contact legal@divaddz.com

1. Acceptance of Terms

Welcome to Divaddz LifeMatch Realty! By accessing our website, taking our psychological assessment, creating an account, or using any of our services, you automatically agree to be bound by these Terms of Service.

What This Means for You

  • Simply visiting our site means you agree to our basic terms
  • Taking the personality quiz confirms your acceptance
  • Creating an account means you're fully committed to these terms

Important: If you don't agree with any part of these terms, please don't use our platform. We update these terms periodically, and continued use means you accept any changes.

Age and Capacity Requirements

You must be at least 18 years old and legally capable of entering contracts to use our service. For users in California, the minimum age is 18. Minors cannot create accounts or take assessments.

2. Your Responsibilities as a User

To create the best matching experience for everyone, we need users who are honest, respectful, and serious about their home buying journey. Here's what we expect:

Provide Accurate Information

Our matching algorithm relies on honest, accurate responses to work effectively. Misleading information hurts everyone involved.

Quiz Responses: Answer personality and lifestyle questions honestly, even if answers seem unflattering
Financial Information: Provide realistic budget ranges and pre-approval status
Contact Details: Keep email and phone current so realtors can reach you

Respectful Platform Use

You're interacting with real people - professional realtors and other home buyers. Treat everyone with respect.

Do This:

  • • Communicate professionally with matched realtors
  • • Respond to realtor outreach within reasonable time
  • • Respect privacy of other users you might encounter
  • • Report any technical issues or inappropriate behavior

Don't Do This:

  • • Spam realtors with excessive messages
  • • Share your account credentials with others
  • • Attempt to reverse-engineer our algorithms
  • • Use the platform for non-housing purposes

Account Security & Privacy

You're responsible for keeping your account secure and respecting the privacy of your matches.

Keep your login credentials secure and never share your password
Notify us immediately if you suspect account compromise
Don't share personal details of matched realtors with third parties

Violation Consequences

Violating these responsibilities may result in account warnings, temporary suspension, or permanent termination depending on severity. We reserve the right to refuse service to anyone who misuses our platform.

3. Our Service & How It Works

Divaddz LifeMatch Realty is a sophisticated matching platform that connects home buyers with compatible real estate professionals based on psychological profiles, lifestyle preferences, and communication styles.

The Matching Process

1
Psychological Assessment: Complete our comprehensive lifestyle and personality quiz covering communication styles, decision-making preferences, and living priorities
2
Algorithm Analysis: Our proprietary algorithm analyzes your profile against thousands of realtor profiles to identify compatibility matches
3
Match Presentation: Receive ranked realtor matches with compatibility scores and the option to connect directly

Service Limitations & Boundaries

Understanding what our service does and doesn't include helps set appropriate expectations:

What We Provide:

  • • Sophisticated psychological matching algorithm
  • • Vetted network of professional realtors
  • • Secure platform for initial connections
  • • Compatibility scoring and insights
  • • Customer support throughout the process

What We Don't Provide:

  • • Legal or financial advice
  • • Home appraisals or inspections
  • • Mortgage or lending services
  • • Property management or maintenance
  • • Guaranteed home purchase outcomes

Your Data License to Us

When you complete our assessment, you grant us a limited license to use your quiz responses and profile data for matching purposes. This means:

  • We can analyze your responses to create compatibility scores
  • We can share anonymized insights with matched realtors
  • We can use aggregated data to improve our algorithms (no personal identification)

4. Intellectual Property Rights

Our platform represents years of research, development, and innovation in psychological matching technology. Here's who owns what:

Divaddz Owns & Protects:

Technology & Algorithms:

  • • Proprietary psychological matching algorithms
  • • Compatibility scoring methodologies
  • • Platform software and user interface
  • • Assessment questions and scoring logic
  • • Data processing and analysis systems

Brand & Content:

  • • Divaddz and LifeMatch trademarks
  • • Logo, branding, and visual design
  • • Website content and copy
  • • Marketing materials and documentation
  • • Training materials for realtors

You Own Your Personal Data

Your psychological assessment responses, personal information, and profile content remain your intellectual property, but with important usage rights granted to us:

You Keep Ownership: Of your personal responses, photos, and profile information
You Grant Us License: To analyze, process, and use your data for matching and service improvement
We Protect Your Rights: Your data is never sold and usage is limited to service delivery

What You Cannot Do

To protect our intellectual property and the integrity of our platform:

  • Reverse engineer our algorithms
  • Copy our assessment questions
  • Scrape our platform data
  • Use our branding without permission
  • Create competing matching services
  • Share proprietary insights publicly

Copyright Infringement Claims

If you believe your intellectual property rights have been violated, please contact our legal team at legal@divaddz.com with detailed information. We respond to valid DMCA takedown requests promptly.

5. Payments & Refunds

Our platform offers both free and premium services. Here's how our billing and refund policies work:

Free Services Include:

  • • Basic psychological assessment
  • • Up to 3 realtor matches
  • • Basic compatibility scores
  • • Standard customer support
  • • Account dashboard access

Premium Upgrade ($29/month):

  • • Unlimited realtor matches
  • • Advanced compatibility insights
  • • Priority customer support
  • • Detailed personality reports
  • • Match success analytics

30-Day Money-Back Guarantee

We offer a full refund within 30 days of your first premium payment if you're not satisfied with our service.

Refund Requirements:

  • Request refund within 30 days of initial payment
  • Contact support at billing@divaddz.com
  • Brief feedback on why service didn't meet expectations
  • Refunds processed within 5-7 business days

6. Important Disclaimers

While we work hard to provide accurate matching and excellent service, there are important limitations you should understand:

No Guarantees on Matching Success

Our algorithm creates compatibility scores based on psychological assessments, but we cannot guarantee:

  • • That you'll find the perfect realtor match
  • • That matched realtors will successfully help you buy/sell
  • • Specific outcomes in your real estate transactions
  • • That all personality assessments are 100% accurate

Realtor Actions & Responsibilities

Realtors in our network are independent professionals. Divaddz is not responsible for:

  • • Professional competence or licensing issues
  • • Contract negotiations or legal compliance
  • • Property valuations or market advice accuracy
  • • Communication delays or unprofessional behavior
  • • Commission disputes or fee arrangements

Platform & Technical Limitations

While we maintain high service standards, technology has limitations:

  • • Occasional downtime for maintenance or technical issues
  • • Data processing delays during high usage periods
  • • Algorithm updates may change matching results
  • • Security measures may cause temporary access restrictions

Use at Your Own Risk: Our platform is provided "as is" and "as available." Your use of the service and decisions based on matches are entirely at your own risk and judgment.

7. Account Termination

You Can Leave Anytime

You have complete control over your account:

  • • Cancel premium subscriptions anytime
  • • Delete your account and all data
  • • Export your data before leaving
  • • No early termination fees
  • • Pro-rated refunds for unused premium time

When We May Terminate

We reserve the right to suspend or terminate accounts for:

  • • Violation of these Terms of Service
  • • Fraudulent or misleading information
  • • Abuse of platform or other users
  • • Illegal activities or harassment
  • • Technical misuse or security breaches

Fair Termination Process

Before terminating accounts, we typically provide warnings and opportunities to correct violations, except in cases of:

Immediate Termination:
  • Illegal activities
  • Security threats
  • Severe harassment
Warning First:
  • Policy violations
  • Inappropriate behavior
  • Technical misuse

8. Legal Jurisdiction & Governing Law

Dispute Resolution

These Terms of Service are governed by the laws of the State of California, United States. Any disputes will be resolved through:

1
Good Faith Negotiation: We'll first attempt to resolve disputes through direct communication
2
Mediation: If negotiation fails, we'll use professional mediation services
3
Arbitration: Binding arbitration in San Francisco, CA for unresolved disputes

Class Action Waiver

By using our service, you agree to resolve disputes individually and waive the right to participate in class action lawsuits against Divaddz LifeMatch Realty.

Questions About These Terms?

Our legal team is available to clarify any aspects of these Terms of Service or discuss specific situations related to your account.

Legal Questions

legal@divaddz.com

Billing Support

billing@divaddz.com

General Support

support@divaddz.com

Document Updates

We may update these Terms of Service periodically. Major changes will be announced with 30-day advance notice via email and platform notifications.

Current Version: Effective January 21, 2025

Privacy Policy © 2025 Divaddz LifeMatch Realty